Legal & Policies
Privacy Policy
This policy explains what information MedBridge collects, how it is used, and the choices available to you.
Last updated: September 21, 2026
01
Information we collect
We collect the information you choose to provide through our physician application, employer inquiry, and contact forms. This may include professional background, contact information, workforce needs, uploaded professional documents, and consent choices. If you create My MedBridge access, we also process account credentials, portal activity, document requests, correction requests, callback preferences, and support interactions.
02
Information you should not submit
Do not send credential files through general contact forms or Ask MedBridge. The physician application has a designated document-upload step for professional files. Do not upload patient records, protected health information, or passport scans through that step.
03
How we use information
We use submitted information to evaluate whether a preliminary MedBridge conversation is appropriate, respond to your inquiry, and maintain records required to operate responsibly.
The private portal lets you see your submitted application, physician-facing updates and document requests, and communicate a preferred contact method. We use your verified application email to link the portal account to your record.
We do not sell personal information. We do not share a physician’s information with a prospective employer without permission.
04
Data retention and security
If a form is successfully submitted, its information is sent to MedBridge’s intake system for review. Professional files uploaded through the physician application are stored privately and are not provided through public URLs.
Access to uploaded professional files is limited to the authenticated physician whose application they belong to and authorized MedBridge administrators with a legitimate review purpose. Portal files use private storage and short-lived access links. No online system can be guaranteed completely secure.
05
Your choices
You may ask about access, correction, or deletion of information you have provided by contacting MedBridge. We will respond in accordance with applicable law and our operational requirements.
06
Contact
Questions about this policy or your information can be sent through the MedBridge contact page.